Privacy Policy

1. Data Collection

Our organization collects personal information — including but not limited to name, email address, and phone number — upon registration for our services. We may also gather usage data and device information to enhance and optimize our service offerings, ensuring a more tailored and efficient experience.

2. Data Usage

The information provided is used to deliver and improve our services, tailor your experience to your preferences, and communicate relevant updates or promotional offers. This approach allows us to provide more personalized and relevant service to our patients.

3. Data Protection

We employ industry-standard security protocols to safeguard your data against unauthorized access, modification, or disclosure. Our team monitors and updates our systems regularly to protect your personal information. Information obtained through the SMS consent process will not be shared with third parties.

4. User Rights

You are entitled to access, correct, or delete your personal data at any time. To exercise these rights, please contact our privacy team through the channels listed below. We are committed to responding promptly to all requests regarding personal data.

5. Opt-In and Opt-Out

You may opt in or out of marketing communications at any time via your account settings or by contacting our support team directly. We will promptly update your communication preferences accordingly.

6. Contact Information

For privacy-related inquiries, please email our privacy team at info@texasfootankleclinic.com or call 512-500-2671. Our staff is available to assist with any questions regarding your personal data and privacy.

7. Policy Updates

We will notify you of any substantial changes to this policy via email or our website. We recommend reviewing this policy periodically to stay informed about how we protect your personal information.

8. Accessibility

This privacy policy is available in the footer of our website and within the settings section of our application, where applicable.

9. SMS and Phone Number Usage

We do not share your SMS consent or phone number with third parties or affiliates for marketing purposes. Your contact information is treated confidentially and used solely for the purposes stated in this policy.

Terms and Conditions for SMS

A. Introduction

Welcome to Texas Foot and Ankle Clinic. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

B. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Texas Foot and Ankle Clinic at the phone number you provide. Information obtained through the SMS consent process will not be shared with third parties.

C. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to upcoming appointments, appointment reminders, test or treatment results, and MyChart updates.

D. Message Frequency

Message frequency may vary depending on the type of communication. For appointment reminders, you can expect to receive messages three days before and one day before your scheduled appointment.

E. Standard Messaging Disclosures

•      Messaging frequency may vary.

•      Message and data rates may apply.

•      You can opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.

•      For assistance, text HELP or visit our website at www.texasfootankleclinic.com.

•      See our Privacy Policy above and our Terms of Service, both available on our website at www.texasfootankleclinic.com.

F. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary for domestic versus international messages.

G. Opt-In Method

You may opt in to receive SMS messages from Texas Foot and Ankle Clinic in the following ways:

•      Verbally, during a conversation

•      By submitting an online form

•      By filling out a paper form

H. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. Alternatively, you may contact us directly to request removal from our messaging list.

I. HELP

If you experience any issues, reply with the keyword HELP, or contact us directly via our Contact Us page at www.texasfootankleclinic.com.

Additional option: If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

J. Privacy

We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or necessary to deliver the requested service.

K. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes agreement to any changes.

L. Acknowledgment of Terms

By subscribing to Texas Foot and Ankle Clinic's messaging service, you acknowledge that you have read and agree to these Terms and Conditions.